Shipping during Covid-19

We want to let our customers know that besides the possibility of some delays in the delivery of orders, it’s business as usual when it comes to online shopping at Pampa. We are keeping a close eye on updates from our delivery partners and will keep you informed of any notable changes.

The vast majority of Pampa online orders are dispatched using the services of Australia Post. As of the 15th of April, 2020, there are currently some delays for shipping domestically within Australia, https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates#deliveries however these should not be any longer than just a few days.
Due to current delays, international orders will be upgraded to Express Shipping at Standard Shipping prices to assist with quicker delivery. See this link for Australia Post's advice and updates on potential country specific delays. https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates#international 
Please note, we have removed shipping to some areas for the time being including Canada and parts of Europe as our carrier has suspended services or is unable to guarantee delivery in a timely manner. 

If you have questions regarding the delivery of your order, or serviceability of your region please email help@pampa.com.au for an update.