Terms + Conditions

BLACK FRIDAY SALE TERMS AND CONDITIONS

Offer excludes Furniture & Lighting. All sales are final and can't be returned or exchange. Offers are available while stocks last. Additional discount codes cannot be applied unless specifically offered. Delivery via Australia Post is available with flat rate standard or expedited shipping options. Shipping for orders over $250 is complimentary. Please note, delivery times may be extended during the sale period.

ACCEPTANCE

This website is operated by Pampa. Pampa reserves the right to amend the Terms and Conditions at any time and without notice to you.

Any order placed by the customer is an agreement to purchase a particular item or items on these Terms and Conditions. Our FAQ'S + Shipping and Returns and Custom Care sections must also be read, understood, agreed upon and accepted before making an order of a Pampa product, as these are incorporated into our Terms and Conditions. Pampa reserves the right to accept or reject your order for any reason, including and without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Until Pampa receives payment in full for a product of any description, Pampa remains the lawful owner of the product. Your contract of agreement of our Terms and Conditions with Pampa comes into effect once you have made payment.

GENERAL USE OF THE PAMPA WEBSITE AND OUR INTELLECTUAL PROPERTY

By accessing the Pampa website the user agrees to not copy or use any of the content for personal or commercial purposes. Unless otherwise indicated, we own the copyright and other intellectual property rights (“IP”) in the content on this website. All text, information, photographic images, logos and website and product designs remain the property of Pampa and any copying, downloading, reproduction, distribution adaptation, modification or communication of the site or any content is prohibited except with our prior written permission. Please contact us at hello@pampa.com.au if you wish to use any content from the Pampa website.

RELIANCE ON INFORMATION

 We do not accept any liability for any injury, loss or damage incurred by use of or reliance on the information provided in our website or any linked websites or blogs.

PRODUCT AVAILABILITY

Some of our items may be out of stock from time to time but we endeavour to ensure items are back in stock within 4-6 weeks or advise of any further delay. Any out of stock items will be noted as such on our online store.

PRIVACY POLICY

Pampa will not sell your personal information or contact details onto any other parties. We however may send SMS or send an email to you from our newsletter from time to time with special offers and/or new products of ours that become available. If you wish for this not to happen, please inform us and we will delete all of your details from our mailing list. 

FOR YOUR INFORMATION

The kind of personal information that we collect from you will depend on how you use our Services. The personal information which we collect and hold about you may include, but is not limited to the following:

(a) browser type;

(b) operating system;

(c) email address;

(d) postal address;

(e) Facebook username and password;

(f) payment details;

(g) user ID for accessing the website or platform owner’s service;

(h) location information;

(i) information about your employer or an organisation who you represent;

(j) professional details;

(k) business information;

(l) corporate/company information;

(m) IP address;

(n) Cookie identifiers;

(o) Website activity; and

(p) Any information required to offer our Services.

HOW WE COLLECT YOUR PERSONAL INFORMATION

(a) We may collect personal information from you whenever you input such information through our Services.

(b) We also collect cookies from your computer which enable us to tell when you use the Services and also to help customise your Services experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.

EXCLUSIONS ON DISCOUNT CODES

(a) The Code cannot be combined with any ongoing collaboration offers, discounts, or promotions.

(b) The code cannot be used on any collections where Pampa has collaborated with other brands or individuals

(c) HOLA150 code  *on full size rugs and runners, (not including accent rugs)

PURPOSE OF COLLECTION

(a) The purpose for which we collect personal information is to provide you with the best possible service experience by Pampa, share personal data collected for analytics purposes and to serve targeted advertising with NextRoll, Google and Facebook products.

(b) We customarily disclose personal information only to our service providers who assist us in operating the Services. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

(c) By using our Services, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.

HOW TO OPT OUT

When visiting the Pampa website, third parties may place cookies on your browser for targeted advertising purposes. To opt out of targeted advertising, some available third-party opt-out tools include: the Digital Advertising Alliance, the Network Advertising Initiative, and the European Interactive Digital Advertising Alliance (Europe only). On ads served to you, click the logo of the provider (eg: AdChoices) positioned with the ad to learn more about interest-based advertising, who served the ad, and manage your ad options. You can also opt out of seeing personalised ads using the NAI opt out tool here.

Digital Advertising Alliance: http://www.aboutads.info/

Network Advertising Initiative: https://optout.networkadvertising.org/?c=1

European Interactive Digital Advertising Alliance (Europe only): https://www.youronlinechoices.com/

Use of Personal Information:

Any personal information you provide in the course of this Competition will be subject to these Terms & Conditions and to the Promoter’s Privacy policy. You agree that the Promoter will use the contact details you provided as part of your entry to contact you in the event you are selected as one of the winners.

The prize recipient(s) agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current Australian data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

By entering the Competition, you agree to your personal information being used for the purposes described in these Terms and Conditions, including the purposes of assessing your eligibility, administering the Competition, prize fulfilment, and for contacting you if you are selected as a winner.

You are providing your information to Incu, Broadsheet, and Jardan and not to any other party. The information provided will be used in conjunction with the following Privacy Policy.

Release of Liability:

By participating in the giveaway, entrants release Pampa from any liability related to the giveaway, including any loss or damage incurred in connection with the prizes.

Promotion Guidelines:

This giveaway is in no way sponsored, endorsed, or administered by, or associated with Instagram. Participants acknowledge that they are providing their information to Pampa and not to Instagram.

General Terms:

Pampa reserves the right to disqualify any entries that do not comply with these terms and conditions or attempt to manipulate the entry process. Pampa may modify or cancel the giveaway at its discretion without notice.

By entering this giveaway, participants agree to abide by these terms and conditions.

Prize Shipping:

The prize will be shipped to the winner's provided address. Please note that the prize shipment does not cover any customs duties, taxes, or import fees that may be applicable in the recipient's country. The winner shall be responsible for any such charges if they arise. Additionally, the shipping provider will make one delivery attempt to the address provided by the winner. If the recipient is unavailable or unable to accept the package during thec initial delivery attempt, it will be the recipient's responsibility to make alternative arrangements directly with the shipping provider.

SMS:

Consent: By providing your phone number to Pampa, you consent to receive SMS messages from us.

Frequency: We will send you SMS messages with updates about our sustainable homewares, promotions, and important information. We promise not to overwhelm your inbox.

Privacy: Your privacy is important to us. We will never share your phone number or personal information with third parties. For more details, please refer to our Privacy Policy.

Opt-Out: You can opt out of our SMS service at any time. To unsubscribe, simply reply with "STOP" to any message you receive from us. You will no longer receive SMS messages from Pampa.

Message and Data Rates: Standard message and data rates may apply based on your mobile carrier's plan.